Indian Railway Catering & Tourism Corporation [IRCTC] — tdr entered (the train is delayed more than 7 hours) refund amount is not initiated to my account

Transaction id: [protected]
Pnr number: [protected] train no: 12190
Train name: mahakoshal exp from station: jhansi jn (Jhs) to station: chitrakutdham k (Cktd)
Date of journey: 27-dec-2019 class: 3a
Booking date: 26 dec 2019 total fare amount: 1165.89

Tdr filing date: 27-dec-2019 21:50:16 hrs
Tdr reason: train late more than three hours and passenger not travelled.

I have booked a tatkal ticket from jhansi
To chitrakutdham. (Train name: mahakoshal exp, date of journey was 27-dec-2019.)
For reason, train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket,
But the amount was not refunded yet.
Could you please help me with this?

Thank you