Indian Railway Catering & Tourism Corporation [IRCTC] — TDR file to reopen and Refund Request

Address:

At -Powrah, Po- Ghatsila, Dist-East Singhbhum Jahrakhand Pin 832303

Dear Sir
I have filed a TDR (Regretted by IRCTC) for the below mentioned Details
TDR Date: 24.02.2023
Transaction ID: [protected]
PNR No.: [protected]
Train No: 13141 From SEALDAH to JALPAIGURI ROAD
Passenger: 5
Date of Journey: 24.02.2023
Reason: Train was late more than three and passenger not travelled . I filed TDR for all passengers did not travel in the train.
But now TDR status is saying TDR REPUDIATE
I am facing financial problems due to non-acceptance of my genuine claim. I filed my claim in Feb 24th 2023 and this is March 2023, such a long time for claim processing and finally denying the claim has caused lots of financial pressure on me.
My claim is genuine and not a single person was travel that day, Actually the correct option should be Train was late more than three and passenger not travelled . Wrongly it was selected Train Diverted and Train not Touching Boarding Station .So take it forward to the concern department for reimbursed of the amount
Please help me to re-Open my TDR file & Refund My amount