Indian Railway Catering & Tourism Corporation [IRCTC] — TDR Filled more than 200 Days - Refund awaited

Address:

400042

TDR filed on 13 Jun2016.
CCM on Phone:[protected],[protected]
we booked the online ticket against PNR :- [protected] due to train late more than 5 hrs hence we cancelled the the ticket with cancellation ID :- [protected]...from last 8 months we are chasing to above number but nobody has replying nor picking the phone same was escalated
we are waiting for refund money from railway...