Indian Railway Catering & Tourism Corporation [IRCTC] — Tdr filling

Address:110067
Website:www.irctc.co.in

It has been more than 110 days since i filed tdr for my pnr number [protected]. The cancellation id provided by them is [protected]. The reason for tdr: train late more than three hours and passenger not travelled. Still it is showing 'cr registered'. I already contact the email provided (Care @irctc.Co.In and so on) and also called on their numbers but no one is picking up the phone... Plzzz help me to get my refund back. I have enclosed the screenshot.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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