Indian Railway Catering & Tourism Corporation [IRCTC] — tdr not processed

Address:

Saharanpur, Uttar Pradesh

I booked a tatkal ticket (Pnr number - [protected]) on 19/12/2018.

Since the train was late for more than 3 hours, i filed a tdr with irctc. There is a policy of 90 days of filing tdr during which amount gets refunded. But in my case its more than 120 days since i raised tdr.
I contacted irctc they said when the tdr will be processed they will credit the amount in my account.
I havent received my money back. Kindly look into this matter.