Indian Railway Catering & Tourism Corporation [IRCTC] — tdr refund issue

Address:Chennai, Tamil Nadu, 600073

Booked a train ticket from mgr chennai ctl (Mas) to aluva (Awy) and the boarding date was 22-dec-2019.
Train name : rapti sagar exp.
Train no.: 12511.
Pnr number : [protected]
Transaction id : [protected]
Train was delay for 12 hours so i filed tdr as per the advice gave by irctc customer executive.
Tdr filing date : 22-dec-2019 00:24:49 hrs
For long time i can see the status as cr registered. Reg no.[protected].
When do i get the refund?
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I canced my ticket on 15th December 2019 PNR no.-[protected]. I got my refund on 2nd January 2020. But again on 8th January, the amount got reversed to the place where it came from earlier. Please resolve this issue as soon as possible.
I haven't received refund of my cancelled ticket. The train was cancelled on 18/12/19 and I received a message on 23/12/19 that my refund is processed but I have not received yet in my bank account. Refund ID [protected]
Swagat kumar Patro's reply, Jan 13, 2020
It has been more than 20 days and I have not received refund yet

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