Indian Railway Catering & Tourism Corporation [IRCTC] — Tdr registered on 21-01-17 against pnr no [protected], but sill no response

Address:743123
Website:www.irctc.co.in

Against the Transaction ID: [protected] and PNR No: [protected], the train was started late for three hours and the Passengers not travelled in this train.
After charting done when it was shown that the train is late for more than three hours, I have registered the TDR before train Departure, due to the train late timing on 21-01-17. Still the matter is Pending and Showing "CR Registered". The ticket amount was Rs 2660. Will I get the amount return or it will be forfeited.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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