Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — TDR Rejected

D D.k.1985 from Kolkata, West Bengal May 5, 2022 May 5, 2022 This thread was updated on May 5, 2022

ON 25.04.22 i filled TDR because my train was running more then 3 hours late. I called customer care and they told me to mail with my PNR no with reason to file TDR. Train Details- ASR HWH MAIL (13006)PNR: [protected] PATNA JN (PNBE)HOWRAH JN (HWH) Journey Date: 25 Apr 2022TDR Date: 25 Apr 2022 \| 10:27PM Passenger Information 1 Saradadebi Singh59 yrs \| Female, BerthCoach-CNF7B4 TDR Details with feedback- TDR Details TDR Date 25/04/2022 22:27 TDR Filed at Stn Registration and EDR Details Case Registration Date 02/05/2022 Case Registered at Office EASTERN RAILWAY Dealer Id SUBRA Dealer Alloc. date 03/MAY/2022 Top Sheet Generated NO Topsheet Gen. date Assigned to Inspector Id SBANERJE Report Submission Date 04/MAY/2022 EDR Fed Date Refund Status REPUDIATED Refund Details Refund Repudiation Date-05/05/2022, Refund Amount (Rs.)0 Repudiation Reason-NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED Was this information helpful? No (0) Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. May 05, 2022 Updated by D.k.1985 Dear IRCTC Hope you understand the issue, My mother is senior citizen and she was traveling alone how a old lady can take the train if the train late more than 3hour, at around 2am at patna station. When i get to know that train was delay by more than 3hours i immediately called customer care and filled the TDR . If the train is late then whose fault is this? and due to delay of more then 3 hours if passenger is not traveling then why not we will get the refund? Please do the needful sir and refund the amount.
1 Comment	Share
Submit Close

Related Indian Railway Catering & Tourism Corporation [IRCTC] reviews

View all 10799 Indian Railway Catering & Tourism Corporation [IRCTC] Reviews

Comments

D.k.1985

from Kolkata, West Bengal

May 5, 2022

Dear IRCTC
Hope you understand the issue,
My mother is senior citizen and she was traveling alone how a old lady can take the train if the train late more than 3hour, at around 2am at patna station.
When i get to know that train was delay by more than 3hours i immediately called customer care and filled the TDR .
If the train is late then whose fault is this?
and due to delay of more then 3 hours if passenger is not traveling then why not we will get the refund?
Please do the needful sir and refund the amount.