Indian Railway Catering & Tourism Corporation [IRCTC] — TDR rejected

I am writing to formally request a review of my TDR refund claim which was recently rejected. Below are the details of my booking and the TDR:

PNR Number: [protected]
Train Number & Name: AVANTIKA EXP (12961)
Date of Journey: 20th Jun 2025
Scheduled Departure Time: 21 Jun 2025 | 21:24
TDR Filing Time: 21 Jun 2025 | 10:50AM
Reason for TDR: Train running late by more than 3 hours; passenger did not travel
The train was delayed by more than 3 hours at the boarding station, and as per IRCTC refund rules, I understand that a full refund is applicable in such cases if the passenger does not undertake the journey. I did not board the train.

I kindly request you to reconsider my case and process the refund, as the delay was significant and I did not travel. I am willing to provide any additional information or documentation required to support my claim.

Thank you for your attention to this matter. I look forward to a positive resolution.