Indian Railway Catering & Tourism Corporation [IRCTC] — TDR Repudiation for PNR [protected], Date of Journey 05-Aug-2023

Dear Sir/Madam,

I am writing to complain about the repudiation of my TDR for PNR [protected], dated 05-Aug-2023.

I had booked a ticket in ixigo app from SMVB to PER on 05-Aug-2023, but the train got late from more than 3 hours. I had filed the TDR on the same day at 09:19 hrs. However, the status of my TDR is showing as "Case Repudiate" with the reason "NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED".

I am unable to understand why my TDR has been repudiated. I did not travel on the train. and I attached the ticket of that, and another train travelled.

I request you to kindly investigate this matter and process my TDR refund at the earliest. I have incurred a financial loss due to the repudiation of my TDR.

PNR: [protected], Registration No.:[protected]. train No.: 12295 Date of Journey: 05-Aug-2023 Ticket Amount: 1020 TDR Filing Date: 05/08/2023 09:19 hrs. TDR Zone: EAST CENTRAL RAILWAY (EC)

Thank you for your time and consideration.