Indian Railway Catering & Tourism Corporation [IRCTC] — TDR Request Repudiate and no amount refunded.

I had booked three tickets from BPL to UJN journey date 29th June 2023, but the train got late from more than 4 hours. I had filed the TDR on the same day at 29-June-2023 at 8:15 am (Before the actual arrival of train at BPL STATION on that very day) .The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR as soon as possible .Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. The total amount for refund was 2199 for all three tickets. I am sharing the tickets details for your reference.

PNR NO - [protected], [protected], [protected]
FROM - BPL
TO - UJN
CLASS - 2A
Train no - 18234
Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY