Indian Railway Catering & Tourism Corporation [IRCTC] — tdr request repudiated through edr/ecrs

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IRCTC

Dear Sir,
Dear Sir,
I am surprised to saw mail (enclosed), the TDR filed against PNR Number [protected] for train no. 12591 GKP YPR EXPRESS dated 30/06/2018 with reason “Train Late More Than Three Hours and Passenger Not Travelled” has been repudiated by you. However, I had filed TDR two hours before the train departing time from Kanpur because train no. 12591/GKR YPR Express was 5 hours late on dated 30/06/2018 and I had travelled through BJU GWL Mail 11123 (TDR copy & unreserved ticket copy enclosed). My complaint Ticket Id:-882396, 965140, 965534, 968168, 983218
So, I would like to request you to recheck and refund my amount.

If further you repudiate then please file my complaint against the TTE present between Kanpur to Jhansi in said train for showing me Available.

Thanks with regards...

Jitendra Khandelwal