Indian Railway Catering & Tourism Corporation [IRCTC] — TDR status - CR Repudiate

Train Number - 12203 was late more than three hours and I didn't travel on 21st July 2023. I filed TDR on 22 July 2023 at 00:41 HRS which is well inside the stipulated time. IRCTC has rejected my claim with the status: CR Repudiate. My details are as follows.

Train Number - 12203 (Garib Rath Express)
My PNR was - [protected].
Transaction Id - [protected]
Date of Journey - 21 July 2023
Day of Journey - Friday
Source Station - New Delhi Railway Station
Destination Station - Ambala Cantt Junction
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Nobody has contacted me for the above mentioned issue. IRCTC is just making joke and fun of their consumers. I think I need to file the RTI for the actual arrival time of Garib Rath Express (12203) on 21 July 2023 at New Delhi Railway Station.

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