Indian Railway Catering & Tourism Corporation [IRCTC] — tdr status has not changed till today since 03-jul-2018

Website:www.irctc.co.in

I have filed tdr due to train got late more than 3 hrs, but so far the amount is not refunded. Below is the details of tdr filed:

Tdr transactions details
Transaction id: [protected]
Train no./name: 12530/ljn ppta sf exp
Pnr no: [protected]
Date of journey: 03-jul-2018
Tdr details: reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date : 03-jul-2018 15:32:12 hrs
Tdr status: cr registered
Tdr zone: east central railway (Ec)

Tdr status has not changed till today since 03-jul-2018. I kindly request to please look into the issue as soon as possible.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Hi, Nowadays I am getting same issue on ticket booking in IRCTC website that amount is deducted but ticket is not booked and the status showing is "Pending from bank end". Like this it happens many times for me. Please do the needful. My transaction ID are [protected], [protected], [protected].

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