Indian Railway Catering & Tourism Corporation [IRCTC] — Tdr status showing cr registered but refund amount not received

Hi Support team, I have booked two tickets from kanpur central to anand vihar trm for Lichchvi express on 17th August, 2023 and Date of Journey was 17th Aug, 2023. For reason train delayed more than 3 hours and the passengers have not traveled, I filled the TDR for the same in IRCTC against our tickets and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further or else you can drop a mail to [protected]@gmail.com Ticket details: Date Of Transaction :- 17th Aug, 2023. Amount paid: Rps 1485.30 Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 17-Aug-2023 TDR Status: CR Registered Booking Id: [protected] Warm Regards, Nikita