Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket booking ----- refund

I have tried to book a ticket on irctc * ticket was not available * but an amount of rs 3400/- debited from my south indian bank account on 25/04/2017 *
My transaction id is [protected] * dt 25/04/2017 rs 3400/- *
Paytmag refund dt is 27/04/2017 * but the amount is not yet credited
To concerned account * i have used visa debit card of south indian bank
Card no [protected] * name alexander to * another information is
Irctc paytm sbipg *