[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — ticket cancelled but refund not credited to my bank account

I booked a train ticket via irctc app and the train got cancelled on the journey date. Though the refund process was initiated by the irctc but even after more than 15 days iater since the date of journey, my refund has not been credited to my bank account.
My ticket details are following...

Pnr no. : [protected]
Train no. / name : 13238 / kota pnbe exp quota : tatkal
Transaction id : [protected] date & time of booking : 21-mar-2020 10:20:00 hrs class : third ac

Date of cancellation of e-ticket/date of failure of e-ticket booking:23-mar-2020

Refund processing date:25-mar-2020
Refund amount:1720.0

Refund reference no:p2003250333439688108923

Please look into the matter 🙏