Indian Railway Catering & Tourism Corporation [IRCTC] — ticket not booked and amount debited by my account and didn't shown the pnr status and transaction id

Address:

Shimoga, Karnataka, 577401

The failed booking transaction of train ticket from ernakulam to ahmedabadon the date of 13/10/2017 on friday at 1.30 pm rs1, 467
And the amount not refunded and another problem i had cancled the ticket and the ount is not refunded rs 1, 467 plzz refund us through my corporation bank accont

Thanking you
Shaikh ali sab
From :- sagar
Pincode:-577401