Indian Railway Catering & Tourism Corporation [IRCTC] — ticket not booked and money deducted from bank

Hi,

I tried booking ticket on irctc and money deducted but ticket not booked. It is showing "pending from bank end".
What to do now?
When and how can i get my money back?

Pnr number :
Reservation id: [protected]
Train no./name: 19603 / aii rmm humsafar
Ticket type: e-ticket
From: nagpur (Ngp) 11 august 2019
To: rameshwaram (Rmm) 02 jan 2019 00:00 hrs
Booking date: 28 may 2019
Vikalp status: no
Boarding station: nagpur (Ngp)
Date of boarding: 11aug 2019 00:00 hrs
Quota: general
Class: sl
Ticket charge: 11852
Service charge: 0.0
Bank name: sbi
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

On 22nd May 2019, While booking for Retiring Room after payment not received message or booked details.

So again I tried booking on 23rd and it got successfull.

But, Amount deducted on both the transaction.

22nd transaction not sucessful, amount should be refunded..

Transaction ID[protected]

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