Indian Railway Catering & Tourism Corporation [IRCTC] — ticket not booked but amount deducted

Address:560093

On 11/12/18 at 9.22 pm and 10.10pm i purchased tickets to pondicherry from bangalore (28/12/18) and from pondicherry to bangalore (01/01/19).
Inr rs 520/ & rs 530/ got deducted with the info: pur/irctc/bangalore/irctc/seq no[protected] and
Pur/irctc/bangalore/irctc/seq no
[protected] as per the sms received from bank. But i haven't received any ticket info nor any booking history.
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