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Indian Railway Catering & Tourism Corporation [IRCTC] — ticket not booked but payment deduct from account

I had booked ticket on january 19 and payment deducted from my pnbaccount using your payment gateway.. Ticket not booked and payment also deducted. So in that case i need refund my payment. My transaction id is [protected]. Kindly resolve my payment issue. I had added screenshot of transaction id. Kindly contact me. Irctc helpline suggested me to contact gateway bank. So kindly resolve my issue and refund me as soon as possible...
ticket not booked but payment deduct from account
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Complaint Status


[Jan 31, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Sir it is more than 4 station passed away but there is no one who will check our ticket.Person who is having waiting or RAC ticket are facing problem.please concern the same as early as possible.

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    Indian Railway Catering & Tourism Corporation [IRCTC]
    Customer Care Service
    Customer satisfaction rating
    20%
    Complaints
    8724
    Pending
    0
    Resolved
    1714
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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