Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket not confirm and they cut the money from my account

Address:560078
Website:irctc

DERA SIR

WITH DUE RESPECT today[protected] i reserved tickets from your website irctc
The tickets was from Delhi to yeshvantpur Bangalore
When i submit all the process of the money payment from my debit card
they cut the money from my account but they did not confirm my tickets
The amount is 3214.00 rupees only that they cut from my account
So please sir its my request to you please look after it and refund my payment as soon as possible
One think i also want to tell u that customer care service of your website irctc is very bad I call to the customer care but the lady did not give me a good solution and she shout to me in phone and i don't thing this is a way to treat the consumer
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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