Indian Railway Catering & Tourism Corporation [IRCTC] — ticket refund not credited

Hi,
My tickets got canceled due to covid19. Details are as follows:
First train: —
Transaction id: [protected]
Pnr number: [protected]
Train no: 12953 / aug kr raj exp
From station: mmct
To station: nzm
Date of journey: 01 may 2020
Class: 3ac
Date of booking: 02 jan 2020
Total ticket fare: 4546

Refund details
Cancelled date: 13 apr 2020
Refund amount: rs 4130
Refund status: refunded
Refund date: 14 apr 2020

Second train: —

Transaction id: [protected]
Pnr number: [protected]
Train no: 12554 / vaishali exp
From station: ndls
To station: gkp
Date of journey: 02 may 2020
Class: 3ac
Date of booking: 03 jan 2020
Total ticket fare: 2386

Refund details
Canceled date: 16 apr 2020
Refund amount: rs 2350
Refund status: refunded
Refund date: 17 apr 2020

On the irctc website for both the ticket, it is showing as refunded but it is not credited in my bank account.