Indian Railway Catering & Tourism Corporation [IRCTC] — ticket refund yet not processed to my bank account

My name is udita ganguly. I have booked a ticket on tatkaal through my brother's irctc account - devogang3 and paid through my debit card. However the ticket was in wailting so i cancelled the ticket on 22nd december 2019, that is on the same day, when i booked the ticket for tatkaal. For which i got a message that the amount of rupees 2835 will be refunded into my account in 3-4 days. But it still not arrived yet.
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