Indian Railway Catering & Tourism Corporation [IRCTC] — Train cancellation information delivered too late | |||
I booked 3 online ticket using irctc on 28th Nov 2016 and 4th Dec 2016 for train no. 15910 to travel on the date 11th Feb to Gonda to attend my own Wedding Sangeet function. Train got cancelled and i got an sms from irctc about this cancellation on the day of travel i.e. 11th feb at 3:46 AM. After checking the message in the morning, there was complete chaos in the family. As me being the bride and my own brother and sister were not able to attend the function. Though i don't really expect much from Irctc but if they could have send this message on the day train got cancelled or may be 1-2 days before travel day, I could have made some alternate arrangements. It was one of the life time event for my which i missed due to mismanagement and ignorance of irctc. Was this information helpful? | |||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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