Indian Railway Catering & Tourism Corporation [IRCTC] — train delay

Address: New Delhi, Delhi, 110059

This is regarding train no 15705. Departure date 12th July.
Berth no. - B12/33 B12/36 (Mahendra Jha & Moti Devi)

The train which was supposed to reach Samastipur at 12pm reached after 9pm with a delay of 9hours.

There was no prior information to us about the delay and my parents left from home in morning at 5am to spend whole day at station.
The AC waiting room is so bad in condition that you feel suffocated while sitting inside. It’s not even clean and water facility is also not upto date.

Even after paying extra fee for this special train. We got such pathetic services.

I want action to be taken against the officials involved or refund our fare!

Dheeraj Jha
[protected]
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10808
    Pending
    0
    Resolved
    1835
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information