Indian Railway Catering & Tourism Corporation [IRCTC] — Train diverted passenger not travelled but ticket amount was not refunded

Address:600005
Website:www.irctc.co.in

I have booked Train Ticket from Vishnupuram to Chennai Central on[protected] with PNR No. [protected]. I have filed TDR on the date of journey i.e.,[protected]. Till then it is showing as "Under Process" but till now there is no communication from IRCTC regarding refund. I have also enquired consumer care no.s of IRCTC and the response was Nil.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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