Indian Railway Catering & Tourism Corporation [IRCTC] — train no. 12780 delayed 2 hrs, as of now no updates on further delay

Train no. 12780 boarding from pune, this train which was supposed to arrive at 16:35 today has still not arrived, it is already 1hrs 45mis delayed and every 40mins the time is again delaying 40mins, we have to travels to hubli and supposed to reach by 7:00am tomorrow, i am sure because of the delay tomorrow's my important work will get vanished, we don't have option to cancel also as we don get refund if we have booked in tatkal, this pathetic, also my parents are travelling with me who are senior citizen, railway ministry should take a proper action on this, they should also give a option of refund for tickets booked in tatkal, why should the common man should suffer loss if it is a govt mistake, i would also like to know the reason for the delay and also the railway department should bare the loss and should compensate by refunding whole amount charged for booking.

From
Vinaykumar
Booking details:
Pnr:[protected], train:12780, doj:07-08-17, sl, pune-ubl, dep:16:35,
Dundappa s m+2, s2 10, s2 11, s2 6,
Fare:1335, sc:0.0+pg+ins