Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Train tickets

mital.gpatel

from Mumbai, Maharashtra

Address:	400067
Website:	www.irctc.co.in

I tried booking tickets from Ahmadabad to Mumbai in tatkal, yesterday (11 Feb 2016) as well as today (12 Feb 2016) from log-in ID mitalcp. Money got deducted at both the instances (Transaction #[protected]-IRCTC_NEW (11 Feb 2016), [protected]-IRCTC_NEW (12 Feb 2016)). Both the instances after money got deducted, I got same error that only 2 tickets can be booked from 10.00AM to 12.00PM from one IP address. I am using my home wifi and no one else was using it to book the tickets. Either confirm who else has used my IP address to book tickets or give me tickets.
Whenever money gets deducted and tickets are not booked, service charge of Rs.11.50 per ticket is not refunded. If my ticket is not booked, why am I charged for this service charge?

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.