Indian Railway Catering & Tourism Corporation [IRCTC] — Transaction Error and did not refund my money

Address:Alappuzha, Kerala, 688013
Website:www.irctc.co.in

As I have booked 4 tickets for the journey from Yeswantpur to Kayankulam ( Transaction ID : [protected]) on 24th june 2017 for the journey on 2nd July 2017 through the website www.irctc.co.in for the journey in the train 12257/KOCHUVELI GR, I got my transaction amount of Rs.3000/- debited from my federal account and the ticket not booked as shown in the status of booking. I thought it may get refund to my account within 7 days. But its already 8 days ago and i didn't got my money refunded. So kindly take necessary action and please refund my money
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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