Indian Railway Catering & Tourism Corporation [IRCTC] — Transaction ID: [protected] ; PNR No: [protected] (Transacted Twice for the same booking)

Address:	700051
Website:	www.irctc.co.in

Dear Sir / Madam,

This is to inform you that I, Shrabasti Ghosh of IRCTC user ID - Shrabasti9 had booked a train ticket (Train Number 12314) from NDLS to SDAH date of booking 03-Apr-2017 (21.35 hrs) for journey date 13-May-2017. However, while doing the transaction there was an error showing booking error from the IRCTC website portal. I again did the booking for the same train and finally got it booked, however I had already started receiving two different transaction information messages from my bank saying that the money has been deducted twice (see messages attached for your reference). Although I had only a single transaction ID provided by IRCTC, but still money from bank got deducted twice which is poor on the part of the IRCTC portal. Request IRCTC to give me refund for the first error booking as soon as possible.
All possible information including various other details are attached.