Indian Railway Catering & Tourism Corporation [IRCTC] — Transgender abusing

Dear Sir/Madam,

I am writing to bring to your attention an incident that occurred on a train journey I recently took on the S6 coach 26March. After the Rajkot station, a group of transgender individuals began asking for money. My family and I gave them some money, but after that, they continued to ask for money at every station we stopped at. When we explained that we didn't have any change left to give them, they became abusive towards us and other passengers who didn't give them money.

What was particularly disturbing was that one of the transgender individuals abused my mother in front of all the passengers when she explained that we had already given money to many people from their group. Despite the presence of a TC in the S6 coach, they did not take any action to stop these individuals from harassing and abusing passengers.

I urge you to take this matter seriously and take appropriate action to prevent such incidents from happening in the future. I believe it is essential for Indian Railways to create a safe and secure environment for all passengers, regardless of their gender or background. While I understand that many transgender individuals face economic hardships and other challenges, it is not acceptable for them to harass and abuse passengers for money.

I request you to investigate this incident thoroughly and take measures to ensure that passengers are not subjected to such harassment and abuse in the future. It is important to provide appropriate training and support to the TCs and other staff on the train to handle such situations effectively.

Thank you for your attention to this matter, and I hope that we can work together to create a safe and welcoming environment for all passengers.

Sincerely,
Jatin Udaar