Indian Railway Catering & Tourism Corporation [IRCTC] — Traveling in lower class inspite of having upper class ticket

Address:Jagatsinghpur, Odisha, 754159
Website:www.irctc.co.in

Dear Sir / Madam I booked ticket from Bhubaneshwar to Secunderabad having PNR no. [protected] on 20th June 2015 and my travel date was 18th October 2015. The tickets I booked were in 3rd AC but due to some unnatural reasons I had to travel in Sleeper Coach with my family and even the tickets were not in same berth. I request you kindly consider the matter in a positive way and refund the amount accordingly. Please be noted that now in the TDR history in My IRCTC account this record is not showing. And though TDR was filled on 19th October 2015 till date no action has been taken.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information