Indian Railway Catering & Tourism Corporation [IRCTC] — Unable to cancel my e-ticket

Address:Mumbai City, Maharashtra, 400076
Website:www.irctc.co.in

I am unable to cancel my e-ticket booked through my own irctc login(login id: ranagh) When i tried to cancel the ticket through my login, a pop up message arrived saying"cancellation not allowed". Could you please cancel the ticket as fast as possible, because the DOJ is 25/01/16. The ticket details are as follows:
PNR no: [protected],
Train No: 17017,
DOJ: 25/01/2016
KYN(kalyan) to SC(Secunderabad)
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10800
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information