Indian Railway Catering & Tourism Corporation [IRCTC] — Unable to update my mobile number on the portal

Address:New Delhi, Delhi, 110001
Website:www.irctc.com

I have discontinued using my older number and am trying to update my new number.

However, every time I try to do this, it gives an error (Screenshot below). All my e-wallet money is on hold since I cannot receive the OTP on my current number.

User ID - shwetabh86
Older number - [protected]
New number - [protected]

I have tried contacting irctc over email at least 4 times in last one month but no response.

I have tried contacting irctc over phone on all three customer care numbers but no one answers/says all executives are busy, call later.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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