Indian Railway Catering & Tourism Corporation [IRCTC] — unethical closure of my account and non refund of irctc wallet balance

My irctc account was abruptly suspended quoting the reason that i added a non family member to my travellers list. The member whom i added was my friend's daughter who wanted a ticket to go back to delhi in such covid emergency and asked my help to book her ticket.

She is part of my extended family.
Without giving any warning irctc suspended my account and is not refunding the irctc wallet money for approx 1300.

This is sheer dadagiri on account of irctc and they are fooling people for their hard earned money.

My account id is harper
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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