Indian Railway Catering & Tourism Corporation [IRCTC] — Unlock my account

Address:560032
Website:IRCTC

I have been sending email and trying to contact customer care of IRCTC for more than 2 months now. Everytime i send an email i get a new reference no.

My account got locked and when i tried to get it unlocked i got to know that the email id i had given during registration was my company id. I have left the company 10 years back and no longer have that id active. I requested the customer care executive to change my email id for which they asked for proof of my ID. I have shared the same via email. My account is still not unlocked. I even tried to create a new account but since my phone no is already registered am not able to do so. I need your help at the earliest.

Reference id - 5017330
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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