Indian Railway Catering & Tourism Corporation [IRCTC] — Want to know reason behind cancellation of train no 13185 and 13186 for one week

Address:

700059

Hi,

My parents has schedule to travel from Madhubani to Kolkata on April 14 by Train Number 13186. Before 3 hours of departure time of train from Madhubani, he got message that train is cancelled.He schedule to come and return back from Kolkata by same train.He was coming for very urgent work at Kolkata but becuse of sudden train cancellation, we are suffering from huge financial as well as many other problems.

Please let me know the reason behind cancellation of 13185 and 13186 for one week.

Also we suffer loss of more Rs 5000 for sudden cancellation, so how can i recover this money.

Thanks in advance for your reply.

Regards,
Abhishesh Kumar Jha