Indian Railway IRCTC — Lower berths were not allocated even if the lower berth was chosen while booking the ticket. | |||
Dear Sir/Madam, I have booked 3 tickets at IRCTC for HTE IPR SPL(08624) Bokaro Steel City to Patna, whereby I have opted for Lower berth since two passenger are senior citizens and will be able to manage only at Lower berth. But inspite of having 280 approx seats available during booking, berth criteria is ignored and given 2 UB and 1 SU. What is a point of choosing the barth, when same cannot be entertained? I humbly request you to try to allocate two lower berths at the earliest. With regards Chandan Kumar Was this information helpful? | |||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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