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Indian Railways Institute of Transport Management Complaints & Reviews

1
Updated: Aug 15, 2023
Complaints 21
Resolved
3
Unresolved
18
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Indian Railways Institute of Transport Management reviews & complaints(21)

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H
hari_rail
from kadapa, Andhra Pradesh
Aug 15, 2023
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Address: Kadapa

Have missed two bags for details I formation please find attachement. I have send courier and tracking number is : H63682765 and also complaint detail document
+1 photos
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    A
    Abhi hang rai
    Dec 7, 2022
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    Since the charging pocket isn't working i have too walk around to make space and charge i don't no how to make a two day journey without a single charge.what kind of negligence is this they should take care of it as sooon as possible.
    Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
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      S
      Soumen_de
      Feb 12, 2022
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      I mistakenly surrendered my Railway UTS account.And now I can't find any way to revert my surrender without any physical attendance.
      Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
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        D
        Daivik Sharma007
        Dec 11, 2021
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        Sir, In train number 20844 coach S2 seat number 1 the charging port is not working since I board the train. Please resolve this issue.
        Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
        I have board the train from Jaipur
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          P
          Prataprmote
          from Mumbai, Maharashtra
          Jul 1, 2019
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          Address: 560034

          My father, Mr. Pratap R Mote, saw an add on OLX for activa 4g by person name Manjeeth Singh. He claimed to be from the Indian Army and convinced my father by sending images of the Honda Activa bike, Original RC of bike, a challan and some photographs of people from the Army, via whatsapp.
          After that he insisted to transfer Rs 5150 as advance, to initiate the Army parcel to be dispatched and postman will deliver it our home address. He also asked for ID proof and documents and my father has shared his Voter ID card and RC card of our car.

          My father uses whatsapp on a smart phone most often when he is at home, and he does not do any online transactions. He is an Ex Airforce Man and is a man of principles and virtue. He was easily convinced on hearing that the other party is also from the defence services. Hence he called me and requested me to transfer Rs 5150 via Google Pay to the person. I had my doubts as the name that appeared on the Google Pay account was different and I also cross checked, by instinct, using Truecaller and the name appeared as Vishal Patel.
          Since my father insisted, I transferred the money to the account in the afternoon.

          The delivery was to happen in the evening and a person by the name Parmil Kumar ontacted my father claiming to be from the delivery services. He insisted that we have to transfer an additional Rs 10000 and only then we will get the delivery. I was suspicious and that is when I looked at the documents sent by the person and realised it was not an original challan. Upon searching for the challan, I came across many complaints raised with the similar situation.

          We are unable to locate the AD on OLX now, assuming they have deleted it.

          Below are the details of the persons involved:-

          1st Person ( who posted the AD)

          Name : Manjeeth Singh
          Contact number: +91 [protected]
          This number is still active.

          2nd Person ( claiming to be from delivery services)
          Name : Parmil Kumar
          Contact number: +91 [protected]
          This number is still active.

          3rd Person (to whom Google pay money was transfered)

          Name on Google Pay - Raja Raja
          Name on Truecaller - Vikas Patel
          Contact number: +91 [protected]
          This number is still active.

          Google pay transaction details:
          Upi transaction ID :[protected]
          BIKASH KUMAR THAKUR
          [protected]@okhdfcbank
          Google transaction ID - CICAgKDq886GJQ

          Request for immediate action to be taken in this regard as there are many others who have faced the same/similar problem and loss of money.
          +17 photos
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            V
            Vishal goagte
            from Ahmedabad, Gujarat
            Jun 7, 2019
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            Address: Kalupur Railway station, Ahmedabad, Gujarat

            I am in private job Mr. Vishal gogate, last 2 days awaiting for parcel to deliver at scheduled destination through railway parcel department.For my and my family unnecessary suffered from last 2 days while not any failure from our side. Who is error factor.
            Pending from Jamnagar railway parcel sevice to send the unloaded martial to right destination. Many trains comes from jamnagar to Ahmedabad last 2 days, But still pending delivery.
            Total items 40 house hold items.
            Parcel no. 954019.
            Note: Please do the needful as soon as. I hope you will take necessary corrective actions for that incident does not happen again with other person in future.

            My details
            Name : Vishal Gogate
            E mail : [protected]@ yahoo.com
            +1 photos
            Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
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              P
              prakash n rockstar
              from Mumbai, Maharashtra
              May 12, 2019
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              Sir, i booked a train ticket from madurai (Mdu) to mysore (Mys) on april 29 2019 pnr no [protected]
              But due to some reason i cancelled ticket on 29 april 2019 and with transaction id [protected] and refund id [protected] but the refund is still not credited to my account. Please help me on this issue.
              Prakash n
              [protected]
              [protected]@gmail.com
              Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
              Sir,
              it is submitted that i have booked my motorcycle i.e passion pro no. MP 35 ME 4923 on 03.11.2019 from Satna station to New Bongaigaon station but till date i have not received my bike neither any information.

              refund not credited to bank account - Comment #3603713 - Image #0
              refund not credited to bank account - Comment #3603713 - Image #1
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                S
                shailesh channapattana
                from Mumbai, Maharashtra
                Mar 2, 2019
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                Resolved

                Address: 9404230733, 580032

                Always internet problem for appearing to Learner licence written test at RTO Office darwad neat Navnagar Karnataka state. The office staff ruthlessly send peoples who goes there to appear for computer based test in order to get learners licence. They don't even bother to call BSNL to get it corrected.it caused lot of trouble to college students who goes there being absent to college.so strict action should be taken against the concered in this regard. Continuously 1st and 2nd March 2019, no body could appear for computer based test and they had to wait there without any use for 7 to 8 hours.
                Feb 28, 2020
                Complaint marked as Resolved 
                Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
                Im parking my bike in sbc railway station in date 4.02.2020 time 23:51 to 7.02.2020 13:22
                is person telling one day fare 130rs last night but today ill asking he teling one day fare 260rs how came diffidence between total im paid 600rs only for 2days please inform correct fare details wt going on its bike paking,

                rto dharwad karnataka navanagar - Comment #3645095 - Image #0
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                  A
                  Arunkumar BK
                  from Bhubaneshwar, Odisha
                  Jan 14, 2019
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                  Address: Chennai, Tamil Nadu

                  Bill no:a0875929. Prp no:875929. Booking date:11jan 2019. Red colour slr bicycle. From chennai central railway station to mysore karnataka. Bicycle still not came to mysore station. Sender name: arunkumar bk i sent through parcel one red slr bicycle from chennai but it still not came, online status also not showing, in chennai people tried to bribe money they asked 1300 rupees i didn't except to give i sent in legal way, they told if you send in legal way it will take more days and here ifos officer is currpt and other railway police also involved we need to give money. And i complained railway police they helped and i parceled legally but as they told bicycle still not came please fix this problem.in chennai parcel office gate all non staff informing to all to give extra money (They not allowed to go inside also, rude behaviour) police also became useless.
                  +2 photos
                  Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
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                    Y
                    Yogesh Kumar Ramasamy
                    Nov 11, 2018
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                    Address: Tirunelveli, Tamil Nadu, 627002
                    Website: www.irctc.co.in

                    Its unbelievable that a government organisation would do something like this.. They take extremely long time to load while booking tatkal ticket, that's understandable for some extent because of the data traffic, but they take long time to send otp numbers and even take really long time to show how many tickets are available, when it loads finally the actual tickets available are far less, somehow you make to book ticket its takes forever to go to payment options and even after all this struggle you made payment and reach back to the website after a decade you'll be shown a waiting list ticket which in no way will get confirmed, and guess what you have to pay more than 100 rupee to cancel this useless ticket... Bravo indian railways if only you guys put a fraction of this cheating knowledge into serving customers you would have been far more profitable than your are now...

                    And yeah i know about the option of book only if confirmed tickets are available, but only after a few failed transactions by the time i lost almost more than 1000rs to this fraudster...

                    God i feel frustrated to live in this country as a salaried man.
                    Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
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                      A
                      Amod Kumar jha
                      from Silchar, Assam
                      Jun 16, 2018
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                      Address: Kamrup Metropolitan, Assam, 781006
                      Website: [email protected]

                      Sir,
                      I amod jha poor fish farmer assam guwahati, since 12yers.
                      Sir i am book fish seed dated 15/6/18 train no.5574 ghy to ngp my bill no 095484 on 2.20pm.
                      My product arrived 12.30pm.16/6/18. So that train late and railway staff negligence my products not timely arrived ngp. And products damaged.
                      Sir so that i am claim railway department and give my claim amount as per railway rule.
                      (Amod jha)
                      +4 photos
                      Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
                      Jun 16, 2018
                      Updated by Amod Kumar jha
                      Sir,
                      It is inform your that i amid jha 10 cartun live fish seed guwahati to new jalpaigure booked dated 15/6/18 and 2.10. Pm out of train guwahat but in your office negligence my product not received ngp timely.
                      So that give me my product amount investment arley.
                      Documents will be sub meted
                      Thinking you
                      Amid jha
                      F/o
                      Fishcopfed
                      Jun 16, 2018
                      Updated by Amod Kumar jha
                      Sir,
                      I am poor fish farmer guwahati (Assam) sir i am book fish seed guwahati to new jalpaygure 10 cartoon dated 15/6/18 train no5574 my bill no.095484 train dep. 2:20pm ghy but my book items live so that train arrived ngp 12:30pm 16/6/18 so that my items wasted for due to train late and railway staff negligence
                      So that requested you please accepted my claims
                      Thinking you
                      Amod jha
                      Guwahati (Assam)
                      Jun 16, 2018
                      Updated by Amod Kumar jha
                      This is not good. for. poor fish farmer. India primnister grow farmers .
                      But is it growing
                      Jun 18, 2018
                      Updated by Amod Kumar jha
                      Sir.
                      This is second time Champlain I am against Indian railway .
                      Know I am booked live fish seed GHY to NGp on dated 15/6/18 train departure 2.20pm GHy and arrived second day 12:30pm 16/6/18 but total actual timing GHY to NGP only 6to 8 hours .
                      But take train time abov 20 hours than my live product damaged due to railway negligence.
                      So that please justice me immediately.
                      Documents submitted below mansions.
                      Amod jha
                      Guwahati
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                        R
                        Rajiv Keshari
                        from Rangapara, Assam
                        Jun 16, 2018
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                        Resolved

                        Address: Kolkata, West Bengal, 700025

                        To
                        The indian railways
                        Kolkata
                        Subject: complaining about misbehaviour and harrassment
                        Dear sir,
                        I regret to draw the fact to your attention that i (Ram kumar keshari) and my wife sapna keshari was travelling from howrah to rampurhat and i gave tickets to the ticket collector when he came to check and even showed the soft copies of our aadhar and pan card and voter id card to him. But he said that only the hardcopy original is accepted and misbehaved and harrased us very badly. We are aged people and it was very difficult to face all these. We were forced to go to the non resevation compartments.
                        I kindly request you to take appropriate action against that ticket collector
                        Thanking you
                        Yours sincerely
                        Ram keshari
                        Train name pnr:[protected], trn:53047, doj:16-06-18, 2s, hwh-rph, dp:16:40,
                        Ram keshari+1, d1 83, d1 84,
                        Fare:120+agent chgs, if any. This rail travel is insured
                        Aug 22, 2019
                        Complaint marked as Resolved 
                        Not taking any action
                        Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
                        I am traveling from 12101
                        Boogie B3
                        attendant refused to give bed roll and misbehaved
                        Did not provide bed roll and Refused to show identity for complaining
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                          S
                          Sanjeevan Pawar
                          from Mumbai, Maharashtra
                          Apr 20, 2018
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                          Address: Mumbai Suburban, Maharashtra, 400057

                          My booking mumbai to kochin payment successful but train not confirmed
                          Sane was done twice but payment successful but train booking not confirmed
                          How to booking because page not loaded
                          I have send screenshot please refer and help for booking confirmed
                          How i get refund of booking amount
                          Please give detail contact number because customer care not respond
                          Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
                          Train no: 12106 from Gondia to Pune
                          Date : 6-5-18
                          PNR : [protected]
                          Due to late departure of this train we might miss our next train .please cooperate and help public to reach their destination on time or else assure their ticket for just next trian
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                            P
                            Pushpendra Diwedi
                            from Mumbai, Maharashtra
                            Mar 15, 2018
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                            Address: 560066

                            Hi sir,

                            I have claimed tdr for ac failure in october 18th and sent the original gc to "group general manager (It)," address and it delivered also as per courier status, attached below the screen shot.
                            I have sent so many mails and also called so many times since october but till now i get only rejection. If railway can not process the tdr money then, do not make fool o[censored]s. I have still some faith so last time sending this mail.
                            So please do not play with us and please tell me the proper reason why it is rejected again.

                            My mail id # [protected]@gmail.com
                            Mb no.# [protected]

                            Thanks,
                            Pushpendra
                            +2 photos
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                              D
                              Darshan Mudhiraj
                              from Hyderabad, Telangana
                              Dec 24, 2017
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                              Dont need a bullet train but need a better railway system and maintain time... Very disgusting. Because of this railway system india is becoming slow i development day by day... Trains are very much slower slowing down day by day... If government dont take a action it will u developed and keep on slowing down... This is the important factor in the country... And also useful to every human being... So dont neglect and reauired to develop early as much as possible..
                              Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
                              Dec 24, 2017
                              Updated by Darshan Mudhiraj
                              India is becoming very dangerous because of politicians...and also the railway system also moving backwards...very slow railway system and slow journey..not at all comfortable with the service of government of india...this is disgusting factor among all government authorities in india...railway is cheapest way to travel within the country but disgusting i the international level...in the foreign countries such as usa and European countries which is developed or well developed countries India's fame is not seen...very dangerous railway systemm...try to solve the problem before thinking about bullet train...
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                                S
                                Savita1569
                                from Mumbai, Maharashtra
                                Oct 8, 2017
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                                Address: Pune, Maharashtra, 410507

                                Sahyadri express 11024 comes at talegaon 8.05 am but not yet left till 8.55am. Why we need to wait here for your miss management. Why signal is red. Departure time is 8.16. Please refund our money. Till the time youri2 express passed this train would have reached a till lonavala. Even we are paying charges of express, and we i need to reach our destination on tine. We are not ready to pay for your.
                                Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
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                                  Shomita Mukherjee
                                  from Agra, Uttar Pradesh
                                  Sep 25, 2017
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                                  I am traveling by 1st ac from coimbatore to bengaluru and my coach is filthy, smelly, dirty curtains, uncleaned floor, extremely filthy pillows, pillow covers, blankets and bed sheets. Does not feel like first ac by any standard. I know i am paying very little but can't you increase the cleanliness and charge more. Train staff in hygene. Even this form is so unclear on what you require as company name - is it my company or the one i am complaining about? Then the remaining details on category too are unclear.
                                  Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
                                  Sep 25, 2017
                                  Updated by Shomita Mukherjee
                                  Pillow covers have been changed
                                  Percel was booked on 4.1.17.
                                  Complain no: [protected].
                                  Tracking no: CQ[protected]IN
                                  The tracking shows it is on the way to guwahati, but till i have not received.
                                  Please call me at[protected]/80663
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                                    D
                                    Dsk1985
                                    from Chandigarh, Chandigarh
                                    Aug 14, 2017
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                                    Address: Jabalpur, Madhya Pradesh, 482001

                                    मेरा PNR NO.[protected] है।
                                    मेरा रिजर्वेशन 3 AC में वेटिंग पर 8, 9, 10, 11, पर था TC द्वारा मुझे किसी भी कौच में यात्रा नहीं करने दी गई, जिससे मेरा काफी नुकसान हुआ, मेरे दोनों तरफ का किराया बर्बाद हुआ। मेरे समय की बर्बादी हुई। मेरे साथ साथ मेरा पूरा परिवार परेशां हुआ। अगर रेलवे वेटिंग देता है तो उसे क्लियर करने का भी दम रखे नहीं तो वेटिंग टिकेट न दे। मैंने 3rd का पूरा किराया रेलवे को दिया काम से कम 6000 रूपए और रेलवे ने मुझे सफर तक नहीं करने दिया।
                                    Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
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                                      Dr. R. B. Gaur
                                      from Mumbai, Maharashtra
                                      Mar 28, 2017
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                                      False sms on my registered phone number

                                      Address: New Delhi, Delhi
                                      Website: vm- irsmsa

                                      Got below sms from vm-irsmsa on 27.3.2017 on my bsnl number:
                                      PNR-[protected]
                                      Trn- 12955
                                      Dt[protected]
                                      From- Kota to JP
                                      Cls- SL
                                      PI- S 6, 5
                                      Chart prepared
                                      ...
                                      Sir
                                      I have not booked any ticket mentioned above. This sms is wrongly diverted on my bsnl mobile number. Please look in to the case as this is false sms provided by railway
                                      Regards
                                      Dr. R. B. Gaur...
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                                      Saravanamurthy
                                      from Delhi, Delhi
                                      Apr 9, 2016
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                                      Address: 638313

                                      Respected Sir / Madam,

                                      I registered irctc account last week. I completed Mobile Verification. But still now pending mail verification, bcoz of i didn't get OTP of my registered Email.

                                      My ID is train.[protected]@gmail.com

                                      Indian Railways Institute of Transport Management — long que in ticket counters

                                      There are so many ticket windows on railway stations of india There are so many people unemployed in india Then also indian railway has max windows closed all the time Resulting in longer que!
                                      On 28.2.17 I Booked(RR NO.937881) 6 Bundles Of Plastic Nali From INDORE To HOWRAH.Recd. Only 3 Bundles On 14.3.17 From HOWRAH After Paying Huse Demurage, STILL 3 BUNDLES Are MISSING May Be At DHANBAD OR ASANSOL.I have to pay transportation from howrah to my clients-two time and again loss of delay in work.
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