Indian Railways Institute Of Transport Management — filthy 1st ac coimbatore kurla express

I am traveling by 1st ac from coimbatore to bengaluru and my coach is filthy, smelly, dirty curtains, uncleaned floor, extremely filthy pillows, pillow covers, blankets and bed sheets. Does not feel like first ac by any standard. I know i am paying very little but can't you increase the cleanliness and charge more. Train staff in hygene. Even this form is so unclear on what you require as company name - is it my company or the one i am complaining about? Then the remaining details on category too are unclear.
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Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
Sep 25, 2017
Updated by Shomita Mukherjee
Pillow covers have been changed
Complaint comments 

Comments

Percel was booked on 4.1.17.
Complain no: [protected].
Tracking no: CQ[protected]IN
The tracking shows it is on the way to guwahati, but till i have not received.
Please call me at[protected]/80663

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    Hardoi By-pass Road, P.O. Manak Nagar, Lucknow, Uttar Pradesh, India - 226011
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