Indian Railways Institute Of Transport Management — railway booking failure

Address:Mumbai Suburban, Maharashtra, 400057

My booking mumbai to kochin payment successful but train not confirmed
Sane was done twice but payment successful but train booking not confirmed
How to booking because page not loaded
I have send screenshot please refer and help for booking confirmed
How i get refund of booking amount
Please give detail contact number because customer care not respond
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Indian Railways Institute of Transport Management customer support has been notified about the posted complaint.
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Train no: 12106 from Gondia to Pune
Date : 6-5-18
PNR : [protected]
Due to late departure of this train we might miss our next train .please cooperate and help public to reach their destination on time or else assure their ticket for just next trian

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    Indian Railways Institute of Transport Management Phone
    +91 52 2247 1961
    Indian Railways Institute of Transport Management Address
    Hardoi By-pass Road, P.O. Manak Nagar, Lucknow, Uttar Pradesh, India - 226011
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