[Resolved]  Indiapost — dent tool

My parcel from china with tracking id - rg[protected]cn is stuck in kolkatta from december 13 th, i guess they have misplaced the parcel or lost somewhere, my other parcels without tracking id reached me but this with tracking id has not been delivered, please help me get my parcel. Its just a rubber tool nothing to be held by customs or something,.
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Nov 26, 2018
Complaint marked as Resolved 
at last my parcel came long back after my complaint just am updating it late
India Post customer support has been notified about the posted complaint.
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My consignment has been retained for unspecified reason. I have no idea what does it mean? & Why is it unspecified at all? Who do I contact for this?

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