Indiapost — Non delivery of EK[protected]IN

Address:	whitefield Post Office
Website:	www.indiapost.gov.in/_layouts/15/DOP.Portal.Tracking/TrackConsignment.aspx

Had sent an international parcel on August 6, 2020, from Bengaluru (from Whitefield S.O. post office) to Toronto.

I have been tracking the status of my parcel lately (tracking number: EK[protected]IN), but it hasn't been updated since August 10. The last status showed as "Custom Return". I raised a complaint(Complaint No:[protected]) & also personally checked with the local post office (Whitefield S.O) for the same. Neither has helped & I am stuck. Am unable to track my parcel nor know where it is.

Can you please look into it and provide an update on my parcel & let me know if any formality is pending from my end. With every passing day, time is becoming crucial as it needs to be delivered before September 6, 2020. Hope you understand.
No information on the parcel for 3 weeks.

- Rohit
[protected]