Indiapost — parcel not delivered.

Address:

A-501, Latitude Apparents, Shankar Kalat Nagar, Wakad, Pune., Pune, Maharashtra, 411057

I had a parcel for me coming from Aliexpress.com via Singapore Post with tracking number - RB[protected]S. I'm residing in Wakad, Pune(411057). I got a notification saying parcel is out for delivery on 26 July 2019(Friday) . Later when I tracked at night when no postman came, it said since Addressee was not there item is on hold. I was at home all day, also checked with society security guard but no postman came for my address. I came customer care and they told me to collect the parcel from Hinjewadi Post office on 29 July (Monday). When I went to the office today the responsible postman - Akshay More, searched for the parcel all around, couldn't find it and sent it was sent back since I was not at home which is a lie. I want strict action to be taken against this postman for not doing his duty properly and lying to customers with a rude behaviour.