IndiaRush / Arnit Retail — Poor response and no cust service

Address:Ghaziabad, Uttar Pradesh, 201010
Website:Indiarush.com

Dear arti,
This is to inform you that i have experienced worst customer service ever..
I bought shradha kapoor bhagalpuri semi stiched dress however i am afraid to tell you the response...
Packing was of voonik, skirt can not be called as semi stiched one.. Poor blouse quality stuff of just rs 40 per mtr, dupatta had a stain, above all whenever i have called the customer care number they never pick the call, from facebook page of indiarush somebody deleted my post and puctures which i shared
Nobody replied on the mails i sent and on top if it.. When cust cr exe picked the call then he was not even ready to empathasize, no apology and made me waited for 38minutes to speak to am senior, post disconnection i called up again but he did not pick the call, after 6pm a guy from senior heldesk called me and straight away denied for anything and clearly mentioned that its more than 15days so we can not help you and when i asked him that i called you so many times within 15days only then he did bot respond.
I my self work in an e commerce company but we so not behave this way to our clients.. This way you will never be able to sustain in market at all
About you there are horrible comments on google but still i trusted u
Senior number is [protected]

Divyagureja [protected]
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IndiaRush.com — Material is not good

I have bought the product froom the india rush .com and i ve got worst material of the saree now i need to return the and m not satisfied with that product so please return my money back as sson as possibel
Dear Divya,

Greetings!!!

We apologize about the inconvenience caused to you, This is regarding your Order Number #[protected], Kindly update us as it's too late to revert you if you still want to return your product.


Note Product should be in same condition.

Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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