[Resolved]  IndiaRush — Complaining about the customers services provided

Address:New Delhi, Delhi, 452003

I am ankita chouksey. I have purchased a dress if worth 1750 rs around from indiarush. My shoping id is[protected]. The dress material is not upto cost. I am not satisfied with product quality. So i reutrn the product. They told me upload the return recipte wia indiaindiarush account. I have purchased the dress by site without any account. While purchasing i used mail id chouksey. [protected]@gmail.Com but my exsited account in indiarush is [protected]@rediffmail.Com. They told me to upload the recipte on [protected]@indiarush.Com, i did the same several times but i didnt got the proper response from their side. Now they are not picking my phone calls and not replying for my mails. I want my amount refund on my account. I dont wanna use their services plz.
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Nov 4, 2016
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Ankita Chouksey,

Greetings from IndiaRush.com!!!

We apologize about the inconvenience caused to you, We like to update you we have uploaded your courier receipt in your return panel today, Will assign you the IR credits points in your IndiaRush account in next 48 working hours, If you still have any concern feel free to revert us back, We are more than happy to help you.

Thanks & Regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Complaint comments 

Comments

Dear Ankita Chouksey,

Greetings from IndiaRush.com!!!

We apologize about the inconvenience caused to you, We like to update you we have uploaded your courier receipt in your return panel today, Will assign you the IR credits points in your IndiaRush account in next 48 working hours, If you still have any concern feel free to revert us back, We are more than happy to help you.

Thanks & Regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

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