[Resolved] Indiaspeaks.net — not got redeemed amount after 1 year also

parthipan kandasamy

from Chennai, Tamil Nadu

Website:

www.indiaspeaks.net

I have registered in indiaspeaks.net for doing online survey. As part of the survey completion, i have accumulated 2700 rs.

Indiaspeaks user id: [protected]@gmail.com

I have raised a request to redeem the same amount against paytm on[protected]. It has been more than 11 months but still i haven't received the amount.
But the request has been marked as completed from indiaspeaks side.
I am following up with them for more than 6 months but no help.

Everytime i contact, they provide only the below information through which we can't track with paytm.

****816650 IndiaSpeaks orderId:81328 statusCode:SUCCESS statusMessage:SUCCESS

so please check the same.

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Mar 14, 2018

Complaint marked as Resolved

indiaspeaks.net customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

indiaspeaks.net Customer Care's response Hi Parthipan,

Thanks for again posting your concern. Please note that we already have shared the requisite transaction detail of successfully processed PayTm reward which we have received from Team PayTm itself.

Please let us know if you need any other assistance regarding IndiaSpeaks services. We will be glad to assist you.

Feb 08, 2018

Updated by parthipan kandasamy From IndiaSpeaks side, you are telling request is processed successfully and from paytm side they are telling no transaction with the above id is processed.
so now tell me whom i need to check for my amount.

Since you have raised the request to paytm, why you are not taking the responsibility to speak with paytm to resolve your customer issue.

Its not 100 or 200 rupees, its 2700 rupees. You know to get 2700rs how much time and effort i had put in completing the survey.

If you really want to solve the issue, other than sharing the id with me, please speak to paytm atleast once.
I spoke to them lot of times and there is no solution.

To resolve your customer issue, please speak top paytm customer care once.

Mar 14, 2018

Updated by parthipan kandasamy How long you want me to wait for getting my amount. If you can't help openly tell you can't help.
I will stop following up, you enjoy with my hard earned money.

But just think we are also humans and we had spend our personal time to complete the survey.