Indiatimes Shopping — No Refund and No proper Reply for the complaint.

Address:

Bangalore, Karnataka

Hi Everyone, (Suggestion, Request) please do not buy anything from "Indiatimes Shopping" website. They are fraud, the product they show is completely different from the product they deliver. You afcourse have return policy but for that you have to beg to them and phone charges becomes more than the product amount. I called those guys they are not at all ready to help me, when asked for senior manager they are ready to connect me to him also, somehow i managed to speak to him on 19-mar-2015 and again got the nonsense assurance, i got a call back from manager on 20th and told me that he resolve my issue by 4-5 working days but till 29 march 2015 my issue wasnt resolve and neither i got a call back from them. from 20 march 2015 to 29 march 2015 i think there was a 5 WORKING days between. Escalation Managers name is AMIT SINGH. More over they dont have any details of what is going on. whenever i asked for the details they told me that they dont have the details right now, i mean like is that a company or a corner tea stall.This is too irritating. My delivery date was on 4 feb 2015 and today is 2 april 2015 still no product, no refund, no update, no intimation. seriously guys the owner (Gautam Sinha, Saurabh Malik, Vivek Pandey) of this company are big fraud. i called them like N number of times and till today my issue is not resolved. its either people in the company are sleeping or owners have advised their employee to fool and cheat people. i sent an email to them for refund, i got the reply from them stating that the amount is been debited to my bank a/c, and the big thing is that i made the payment through PAYTM. when i asked about this escalation Manager Amit Singh Told me that he dont have any updates and cannot see any reply sent to me. Thats the business they are doing. i am attaching the copy of the email, my order No. and Number of times i ahvesent them the mail. Specially for the Companies owner, If your reading this and you have little shame then look into this matter and try to resolve it as early as possible. My case Id No. is 1910714