IndiGo Airline — Airline service

Address:	New Delhi, Delhi, 110001
Website:	www.goindigo.in

Dear sir/madam,
Yesterday (15/6/16) i was suppose to board flight no 6e-637 from patna, which was scheduled to depart at 15:05. I reached at airport at 14:10 but inspite of telling urgency to your support staff they didn't care about timing and delayed the check in process. And at 14:36 they are telling that you can't board the flight. They were only interested in giving seat in next flight at an extra cost of 10k.

I have sent a mail to indigo customer relations yesterday (Case reference no crn-702048-g1f4h3), but more than 24 hours is over and i haven't got any reply to this.

Yesterday i have gone through harresment from ur ground staff, whose behaviour was very rude inspite of knowing the fact that i am travelling alone with infant and till now i didn't get any reply from you.


This was a really terrible and horrifying experience for me and i caused a lot of stress and mental pressure on me.

You are requested to kindly refund my money or issue me a ticket for tomorrow's travel or a ticket voucher in lieu of the above mentioned ticket in order to restrain me from taking a legal stand against your airline.